Shipping & Delivery Policy

We ship to serviceable PIN codes across India through our courier and transport partners. Serviceability for your PIN is confirmed when you place your order.

You can check a PIN code on any product page before ordering. Delivery availability and charges for this PIN are confirmed when you place your order.

• Orders are processed only after the payment is confirmed as successful. Orders are typically dispatched within 2–4 working days of payment confirmation, excluding Sundays and public holidays.
• Transit time depends on the destination and the carrier. Bulky consignments (sprayers, tarpaulins, machinery) move by surface transport, so delivery to distant or remote locations takes longer than for small parcels.
• We do not promise delivery dates on the Marketplace. Once dispatched, we share the carrier and consignment details by SMS or email so you can follow the shipment.

Delivery charges, if any, depend on the destination PIN and the weight/volume of the order and are confirmed when you place your order.

Delivery charges, where applicable, are shown on the invoice and are not refundable once an order has been dispatched, except where the delivery failed for reasons attributable to us.

• Seed packets travel in sealed manufacturer packs inside a padded outer box or courier bag, away from moisture.
• Traps, lures and repellents are packed in their original sealed packs; liquids are packed upright with absorbent material.
• Sprayers, tarpaulins, tools and machinery ship in the manufacturer's carton, strapped or crated where the carrier requires it, with the warranty card and manual inside.
• Delivery staff are not trained to assemble or demonstrate equipment. Please do not ask them to open or test a product.

Remote, hilly, island and out-of-delivery-area (ODA) PIN codes may take longer or may not be serviceable for bulky consignments.

A few seed varieties are not notified for sale in particular states; the product page lists those states. If a product in your order cannot be shipped to your address, we will cancel that item and refund it in full.

• Please check the outer packaging for damage before signing for the consignment. If it is visibly damaged, note this with the delivery staff or refuse delivery.
• Open the parcel soon after delivery and check that the products, quantities, pack sizes and (for seeds) lot numbers and expiry dates match your order.
• Report damage, shortage, wrong items, defective equipment or expired stock within 7 days of delivery with photographs, as explained in our Return & Refund Policy.

If a consignment cannot be delivered because the address is incomplete, the recipient is unavailable after attempts by the carrier, or delivery is refused without a valid reason, it is returned to us. We will contact you to re-dispatch (re-shipping charges may apply) or cancel the order and refund the product value in line with our Cancellation Policy.

For any delivery question, use Track order or call +91 9650300157 (Mon–Sat, 9:00 AM – 6:00 PM) with your order ID.